Contest Terms & Conditions

Introduction:

Mardina Safiyya® is delighted to offer contests and promotions to its customers in Malaysia, Singapore, Brunei, Thailand, and Indonesia. These General Contest Terms and Conditions (“Terms”) apply to all contests and promotions conducted by Mardina Safiyya® in these countries, unless otherwise stated in specific contest rules. By participating, you agree to abide by these Terms. Non-compliance will deem you ineligible.

Eligibility:

Open to residents of Malaysia, Singapore, Brunei, Thailand, and Indonesia aged 18 and above, except when stated otherwise in specific contest rules. Mardina Safiyya® employees and their immediate families are excluded.

Contest or Promotion Rules:

Each Mardina Safiyya® contest or promotion will have specific rules that outline the requirements for participation and the prizes that will be awarded. These rules will be posted on the Mardina Safiyya® website or social media accounts, or may be provided to you through other means of communication. It is your responsibility to read and understand the specific rules for each contest or promotion that you participate in. By participating in a Mardina Safiyya® contest or promotion, you confirm that you have read and agree to the specific rules for that contest or promotion.

How to Enter:

Instructions for how to enter a Mardina Safiyya® contest or promotion will be outlined in the specific rules for that contest or promotion. It is your responsibility to follow these instructions to enter the contest or promotion. Mardina Safiyya® is not responsible for any incomplete or incorrect entries.

Prizes:

The prizes for each Mardina Safiyya® contest or promotion will be specified in the specific rules for that contest or promotion. Prizes are not exchangeable for cash, unless specified in the specific rules. Mardina Safiyya® reserves the right to substitute a prize of equal or greater value if the advertised prize is not available. The delivery of prizes will be within 14 to 30 working days, depending on the prizes.

Winner Selection:

Mardina Safiyya® contests and promotions are designed to provide equal opportunities to all participants, and therefore, only one person can win the main prize. This ensures fairness and impartiality in the selection process. It’s important to note that a participant cannot win repeatedly on a single contest or multiple contests, as this would be unfair to other participants.

The winner selection process will be conducted in accordance with the specific rules for each contest or promotion. Mardina Safiyya® will make all reasonable efforts to contact the winner using the contact information provided during entry submission. If a winner cannot be reached within 14 days of the contest or promotion ending, Mardina Safiyya® reserves the right to disqualify that winner and select an alternate winner.

It is crucial to follow the guidelines and rules of each contest or promotion to ensure that all participants have an equal chance of winning. Mardina Safiyya® aims to maintain transparency and fairness in all its contests and promotions, and any violation of the rules may result in disqualification from the competition.

Intellectual Property:

By participating in a Mardina Safiyya® contest or promotion, you grant Mardina Safiyya® the right to use your name, likeness, and any review or selfie with the prizes for promotional purposes, without any compensation to you. All media related to the contest or promotion, including but not limited to images, video, and text, belongs to Mardina Safiyya® and may be used for promotional purposes.

Limitation of Liability:

Mardina Safiyya® is not responsible for any errors or malfunctions in the administration of a contest or promotion, or for any lost, late, misdirected, or damaged entries. Mardina Safiyya® will not be liable for any injuries, losses, or damages of any kind resulting from participation in a Mardina Safiyya® contest or promotion or from acceptance or use of any prize. By participating in a Mardina Safiyya® contest or promotion, you release and hold Mardina Safiyya® and its affiliates, and their respective employees, directors, officers, and agents, harmless from any and all liability for any injuries, loss, or damage of any kind arising from or in connection with the contest or promotion or acceptance, possession, or use of any prize.

Governing Law:

These Terms and any Mardina Safiyya® contest or promotion will be governed and interpreted in accordance with the laws of Malaysia. Any disputes arising out of or in connection with a Mardina Safiyya® contest or promotion will be resolved through the courts of Malaysia.

Changes to These Terms:

Mardina Safiyya® reserves the right to change these Terms at any time, without notice. It is your responsibility to check these Terms regularly for any changes. Your continued participation in a Mardina Safiyya® contest or promotion after any changes to these Terms have been made will be deemed acceptance of the revised Terms.

Termination:

Mardina Safiyya® reserves the right to terminate or suspend any contest or promotion at any time, without notice. In the event of termination or suspension, all entries received prior to the termination or suspension will be considered valid, and the winner will be selected in accordance with the specific rules for the contest or promotion.

Personal Information:

By participating in a Mardina Safiyya® contest or promotion, you agree to the collection, use, and disclosure of your personal information as set out in Mardina Safiyya®’s Privacy Policy. Mardina Safiyya® may use your personal information for the purpose of administering the contest or promotion and for marketing purposes, unless you opt-out of receiving marketing communications.

Fraudulent Activities:

Any attempt to tamper, manipulate, or interfere with the functioning of a Mardina Safiyya® contest or promotion is considered a fraudulent activity. This includes, but is not limited to, using automated methods of entry, providing false or misleading information, or impersonating another individual to gain unauthorized entry.

Mardina Safiyya® has the right to monitor any and all entries to ensure the integrity of the contest or promotion. Should any fraudulent activities be detected, Mardina Safiyya® reserves the right to immediately disqualify the implicated participant(s) and, if deemed necessary, seek remedies as provided by law.

Participants found engaging in fraudulent activities will not only be disqualified from the current contest or promotion but may also be banned from participating in future Mardina Safiyya® contests and promotions. It is vital for all participants to act with honesty and integrity throughout the duration of the contest or promotion to ensure a fair and equal chance for all.

Furthermore, any winner found to have engaged in any fraudulent activities will be required to return any prizes received, and Mardina Safiyya® may take legal action against such individuals to recover any damages or losses incurred as a result of the fraudulent behavior.

Third-Party Platforms:

Any contests or promotions that are run on or in partnership with third-party platforms, such as Facebook, Instagram, TikTok or Twitter, are not sponsored, endorsed, administered by, or associated with these platforms. Participants acknowledge that they are providing their information to Mardina Safiyya® and not to the third-party platforms.

Multiple Entries:

Unless otherwise specified in the specific rules for a particular contest or promotion, participants are only allowed one entry per person. Multiple entries from the same person may result in disqualification.

Publicity Rights:

Winners may be required to participate in post-event publicity, including interviews, photo sessions, or other promotional activities. By participating, winners grant Mardina Safiyya® the right to use their name, image, and statements for promotional purposes without further compensation.

Tax Implications:

Any prizes won may be subject to local tax implications. It is the sole responsibility of the winner to report and pay any taxes associated with prize winnings.

Cancellation:

Mardina Safiyya® reserves the right to cancel any contest or promotion if circumstances arise that, in the opinion of Mardina Safiyya®, make it necessary for the contest or promotion to be canceled.

Transferability of Prizes:

Prizes must be accepted as awarded and are not transferable, unless otherwise stated in the specific rules of the contest or promotion.

Verification:

Mardina Safiyya® reserves the right to verify the eligibility and authenticity of any entry. Mardina Safiyya® may refuse an entry or disqualify a participant based on non-compliance with the rules, misrepresentation, or for any other valid reason.

Decisions are Final:

All decisions made by Mardina Safiyya® related to any aspect of a contest or promotion are final and binding. Participants agree that no appeal or correspondence regarding decisions will be entertained.

Force Majeure:

Mardina Safiyya® shall not be held responsible for any delay, cancellation, or disruption of the contest or promotion due to events beyond its control, including but not limited to natural disasters, wars, strikes, and other force majeure events.

Contact:

For any clarifications or questions regarding the contest or promotion rules and terms, participants can contact helps@mardinasafiyya.com.