Delay in Delivery: Zinnirah™ Ironless Dress & Zehra™ Ironless Suit Pre-orders November Update
Dear Esteemed Customers,
We hope this message finds you in good health and high spirits.
This communication is specifically intended for those eagerly awaiting the arrival of their pre-ordered Zinnirah™ Ironless Dress and Zehra™ Ironless Suit.
To those who have already received their orders, please accept our heartfelt gratitude for your unwavering support.
For our valued customers still anticipating their deliveries:
Regrettably, we find ourselves facing unexpected challenges with our factory and suppliers, causing a temporary setback in our shipping process.
We understand the anticipation and excitement surrounding your orders and sincerely apologize for any inconvenience this delay may have caused.
Revised Shipping Dates: Rest assured, we are working tirelessly to swiftly resolve these issues. We now estimate that the Zinnirah™ Ironless Dress and Zehra™ Ironless Suit will be dispatched in phases, starting from November 20th, 2023, and concluding by November 25th, 2023.
Our dedicated team is committed to ensuring your orders reach you at the earliest possible time.
As a Token of Apology: Your trust and patience mean the world to us. To express our genuine regret and appreciation, we are offering a 30% discount voucher for your next purchase (please request via email support).
These challenges serve as an opportunity for us to reinforce our commitment to you, our loyal patrons.
We hope this gesture conveys our dedication to providing you with a positive experience with our brand.
Your satisfaction and trust are our top priorities, and we sincerely apologize for any inconvenience caused. Your understanding and continued support are immensely appreciated.
For any questions or concerns, our customer service team is available to assist you.
Please note that our customer service email response may experience a slight delay due to a temporary staff shortage. Rest assured, we are actively working to address this, with the aim of returning to our usual quick response times as soon as possible.
Customer Service:
helps@mardinasafiyya.com
or
bantuan@mshelp.helpscoutapp.com
Warm Regards,
Manager,
Mardina Safiyya®
We hope this message finds you in good health and high spirits.
This communication is specifically intended for those eagerly awaiting the arrival of their pre-ordered Zinnirah™ Ironless Dress and Zehra™ Ironless Suit.
To those who have already received their orders, please accept our heartfelt gratitude for your unwavering support.
For our valued customers still anticipating their deliveries:
Regrettably, we find ourselves facing unexpected challenges with our factory and suppliers, causing a temporary setback in our shipping process.
We understand the anticipation and excitement surrounding your orders and sincerely apologize for any inconvenience this delay may have caused.
Revised Shipping Dates: Rest assured, we are working tirelessly to swiftly resolve these issues. We now estimate that the Zinnirah™ Ironless Dress and Zehra™ Ironless Suit will be dispatched in phases, starting from November 20th, 2023, and concluding by November 25th, 2023.
Our dedicated team is committed to ensuring your orders reach you at the earliest possible time.
As a Token of Apology: Your trust and patience mean the world to us. To express our genuine regret and appreciation, we are offering a 30% discount voucher for your next purchase (please request via email support).
These challenges serve as an opportunity for us to reinforce our commitment to you, our loyal patrons.
We hope this gesture conveys our dedication to providing you with a positive experience with our brand.
Your satisfaction and trust are our top priorities, and we sincerely apologize for any inconvenience caused. Your understanding and continued support are immensely appreciated.
For any questions or concerns, our customer service team is available to assist you.
Please note that our customer service email response may experience a slight delay due to a temporary staff shortage. Rest assured, we are actively working to address this, with the aim of returning to our usual quick response times as soon as possible.
Customer Service:
helps@mardinasafiyya.com
or
bantuan@mshelp.helpscoutapp.com
Warm Regards,
Manager,
Mardina Safiyya®