Luvfa™ & Chanella™ Delivery Delay

We inform our beloved customers that there is a delay in the delivery process for Chanella™ and Luvfa™ pre-orders due to the factory operating in Selangor being affected by the floods.

The production process is still running as usual in the recovery phase but with less equipment capacity and a reduced workforce.

Therefore, pre-orders that took 14 working days had to be extended due to the factory's production, which could not be completed on time.

We humbly wish to apologize for any delay issues faced by customers.

We are giving a 10% voucher as a sign of apology.

As a sign of apology for this delay issue, affected customers will be given a 10% voucher for their next purchase.

The advantages of this voucher

  • No expiration date
  • Can be used for regular collection or 'sale' collection
  • When will the 10% voucher be given?

Once the order arrives, you can contact Mardina Safiyya via email at or a legal agent to get a 10%voucher.

You can contact Mardina Safiyya's help email for further inquiries at